The Perception of City Image in the Marketing of Touristic Destinations: An Application on Mardin Province
Turistik Destinasyonların Pazarlamasında Kent İmajı Algısı: Mardin İli Üzerine Bir Uygulama

Author : Hasan ÇİFTÇİ -& Okan ÇOLAK
Number of pages : 224-236

Abstract

In our globalized world, touristic destinations that are as abstract as concrete products need to be effectively marketed and have a positive image. Positive image perception is one of the most important factors to be able to introduce a city, to be able to attract potential tourists and to be able to sustain its existence by getting competitive power in the tourism market. On the other hand, destinations with many positive aspects create sustainable tourism demand. In addition, a consumer traveling to a tourist destination can recommend these positive experiences that are influenced after the trip. This type of recommendation represents an effective and safe source of information. This type of communication prompts consumers who have not visited this destination yet or are hesitant to visit to the destination. For this reason, it is important to create an effective and positive image in the perceptions of the target groups. The only way of this is getting through positive and strategic marketing management. The aim of this study is to develop suggestions to be used in destination marketing by measuring image of the city perceived by local tourists visiting Mardin for touristic purposes previously. In this context, information about the image of the city has been obtained with the questionnaire data collection technique applied to a total of 239 local tourists who have visited Mardin previously. In the analysis of the data, Descriptive Statistics, Factor Analysis, Independent Sample T-Test and One Way ANOVA were applied. As a result, it was determined that the participants perceived socioeconomic characteristics of Mardin more positively as the image of the city.

Keywords

Mardin, Destination, Marketing, Image, Communication

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