Yayın Detay

• Title : Improving Quality In Service Sector By Using Kaizen Approach: An Application in Izmir Metro

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• First Author : Murat TANIK

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• Authors : -& Efe SARIBAY & Esra SEYYAR

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• Keywords : Kaizen, Kobetsu,Total Quality, Service Quality

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• Basic Area : Ekonometri / İstatistik

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• Page Id : 56-65

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• Rank Id : 05

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• Year : 2017

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• Volume : 3

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• DOI : 10.23929/javs.666

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